poachPrivacy Policy
This Privacy Policy explains how Poach collects, uses, and protects information submitted through our website and related product experiences.
Information we collect
When you request a trial, contact us, or interact with Poach, we may collect information such as your name, work email, phone number, company name, team size, billing preference, communications provider, migration requirements, and other information you choose to provide.
How we use information
We use this information to respond to inquiries, set up and support trials, plan data migrations and integrations, operate and improve Poach, communicate about the product, maintain security, and comply with legal obligations.
Product data
Organizations using Poach may store recruiting and business data in the service, including candidate, client, company, job, pipeline, note, activity, and communication information. Customer organizations are responsible for ensuring they have an appropriate legal basis to provide and process that data. Poach processes customer data to provide the service and related support.
Service providers
We may use trusted infrastructure, database, communications, analytics, security, and other service providers to operate Poach. These providers may process information on our behalf subject to their contractual and security obligations.
Data retention
We retain information for as long as reasonably necessary to provide the service, support customer relationships, maintain business and security records, and satisfy legal requirements. Retention periods may vary by data type and customer configuration.
Security
We use reasonable technical and organizational safeguards designed to protect information. No system can guarantee absolute security, and customers should also use appropriate access controls and account security practices.
Your choices
You may ask us to update or delete information you submitted through the website, subject to legal and operational retention requirements. You may also opt out of non-essential marketing communications.
Changes
We may update this Privacy Policy as Poach evolves. Material changes will be reflected by an updated effective date on this page.
Contact
For privacy questions, submit a request through the Poach website and indicate that your request relates to privacy.